When someone leaves a voicemail message for a user in your organisation, the voicemail is delivered to the user’s mailbox as an email message attachment.
With Microsoft Information Protection, you can encrypt the voicemail messages left by both internal and external callers. You can also prevent the user from forwarding these messages. This feature is supported for users with Exchange Online mailboxes.
When you enable protected voicemail, users can listen to protected voicemail messages by calling into their voicemail mailbox or by opening the message in Outlook, Outlook on the web, or Outlook for Android or iOS.
1. Create Sensitivity Labels
2. Publish the Sensitivity label(s)
3. Create auto-labelling to apply the Sensitive label
The policy is applied to these users:
HRUser1@alabond.onmicrosoft.com
HRUser2@alabond.onmicrosoft.com
Testing in progress:
HRUser1 called HRUser2 in Teams and left a voicemail.
HRUser2 is able to apply sensitivity label “Protected Voicemail” and forward the voice mail to HRUser1.
HRUser1 receives forwarded voicemail from HRUser2, but HRUser1 cannot forward the email as below due to the Protected Voicemail sensitivity labels
