Yesterday I posted about one use case for the New-CsTeamsUnassignedNumberTreatment cmdlet, how about if the number is already assigned but you want it routed elsewhere. No doubt, there are many possible solutions you can think of. One such solution is leveraging the Set-CsUserCallingSettings cmdlet. This cmdlet will set the call …
I recently had a case where a customer had geographic DDIs assigned to their users, offices, and applications. This customer underwent a digital transformation exercise and decided to obtain non-geo (+44300xxxxxxx) numbers for the business. Users were assigned a new DDI from the contiguous non-geo range. For offices and applications …
After setting up your AudioCodes OVOC server, you want to have it send alarms via emails to a designated mailbox. The OVOC Installation Manual has a good guide for configuring this. You can find this on page 41 (56/306). An overview of the steps as detailed in the document are …
Hi folks, here is my good weed for the day. We have had a bit of sun which meant I have been devoting more time to the family allotment. I told myself this year I was going to get a handle on the weeds, so far weeds 1 – Tayo …
I had to upgrade our AudioCodes OVOC’s firmware from 7.2 to 8.0. This is a pretty straight forward process, but if you haven’t performed a firmware upgrade on a Unix-based OS before it may appear daunting. For instance, how do you connect the SFTP client to your appliance or how …
Microsoft’s Message Center Major Change Update Notification – (MC245825) On March 23rd Microsoft added two new products to the self-service purchasing feature in M365. These are: Power BI Premium per user Power Automate per user plan with attended RPA As administrators you probably want to limit these capabilities seeing that …
SD what? “You had me at “Hello”.” You have probably heard about SIP, SIP Trunks, SIP stack, SIP leg etc. SIP – Session Initiation Protocol (SIP) is a signalling protocol used for establishing, maintaining, and tearing down real-time sessions. These sessions include voice, video, and messaging applications. SIP carries SDP …
Overview This guide details the configuration required for connecting Ribbon’s SWe Lite SBC deployed in Azure to Microsoft Teams Direct Routing. The SWe Lite can be used to connect an enterprise’s Microsoft Teams clients to: SIP trunk from a third-party provided (PSTN) Third-party PBX Figure 1: SBC SWe Lite in …
Recently we had a couple of instances where users were having duplicate phone numbers in Skype for Business. They were unable to receive calls and you would get a “fast busy” tone. In the UCCAPI logs as well as SfB monitoring logs we get a 485 ambiguous error. As we …
1 Installation Prerequisites 1.1 Hardware and Software requirements Table 1.1 OVOC Server Virtual and Cloud Platform Minimum Requirements Resource Specification Platform Type Azure Operating System Linux CentOS Version 7.7 64-bit Platform Details . High Profile: VM Size: F16s. Low Profile: VM Size D4s_v3 Memory . High Profile: 32 GB RAM …
